Frequently asked questions: Assessments for multi-family buildings

Multi-family assessments

What qualifies as a multi-family building?

Qualifying buildings include multi-family apartments, condominiums, assisted living facilities and retirement communities that contain five or more living units and have a bathroom within the units. Traditional multi-family apartment and condominium buildings qualify. Please call 877.886.4239 to verify eligibility. 

How long does the assessment take?

Depending on the size of the building, the assessment can take anywhere from two to four hours. During this time, the Energy Advisor will complete an on-site audit of your property and facilities including the tenant units, common areas, central plant and building shell.

Do I need to be there during the assessment?

Yes. Your or an authorized building representative will need to be there during the energy assessment. The Energy Advisor generally needs an escort to show him or her around the building, provide access to equipment and answer any questions that may come up during the walk-through. This helps them provide a comprehensive energy-saving assessment.

What does the energy assessment report include?

You will receive a customized energy assessment report summarizing your free energy-saving installation options, capital energy efficiency improvement recommendations, available rebates and cost-benefit estimates for recommended improvements.

How much energy will the new free products save?

Actual energy savings will depend on the type of energy-saving product installed. The free energy assessment report will detail all the available improvements you qualify for and calculate how much energy could be saved.

Does a contractor have to install the efficiency upgrades outlined in the assessment report?

The free energy-saving equipment and products must be installed by the energySMART team. However, certain improvements such as steam traps and water heaters can be installed by in-house staff, while others such as boiler tune-ups must be completed by a qualified contractor. Please call 877.886.4239 to verify installation requirements.

What if the building has fewer than five units?

Buildings with fewer than five units do not qualify for this multi-family assessment, but instead can participate in the residential assessment offering. The residential assessment also provides detailed recommendations and free energy efficiency equipment installation.