Frequently asked questions: Assessments for multi-family buildings

Multi-family assessments

What is a multi-family assessment?

Multi-family energy assessments are available for owners and property managers of multi-family rental properties with five units or more only. An Energy Advisor will perform a walkthrough to identify energy-saving opportunities and may install free products in units and common areas. 

How do I know if I’m an eligible customer?

Qualifying buildings include multi-family apartments, condominiums, assisted living facilities and retirement communities that contain five or more living units and have a bathroom within the units. Traditional multi-family apartment and condominium buildings qualify. Please call 877.886.4239 to verify eligibility.

What if the building has fewer than five units?

Buildings with fewer than five units do not qualify for this multi-family assessment, but instead can participate in the residential assessment offering. The residential assessment also provides detailed recommendations and free energy efficiency equipment installation.

How much time is needed to complete the assessment?

Depending on the size of the building, the assessment can take anywhere from two to four hours. During this time, the Energy Advisor will complete an on-site audit of your property and facilities including the tenant units, common areas, central plant and building shell.

Does a contractor have to install the efficiency upgrades outlined in the assessment report?

The free energy-saving equipment and products must be installed by the Nicor Gas Energy Efficiency Program team. However, certain improvements such as steam traps and water heaters can be installed by in-house staff, while others such as boiler tune-ups must be completed by a qualified contractor. Please call 877.886.4239 to verify installation requirements.