Direct Incentive Program

Step 1: Account
Step 2: Information
Step 3: Appliance
Step 4: Documents
Step 5: Review

Please Note: No rebates are currently available for replacing or upgrading natural gas appliances with new natural gas appliances, regardless of efficiency.

Direct Incentive Program rebates are eligible ONLY for those who meet the following:
  • Certified licensed contractor replacing an existing propane or electric heater(s) or electric heat pump with a qualified natural gas furnace(s)
  • Certified licensed contractor replacing an existing propane or electric water heater(s) with a qualified natural gas water heater(s)
  • Applies ONLY to residential customers who have an active account in good standing (not valid for new construction)
  • Purchases are to be made between January 1, 2020 and December 20, 2020
  • Online rebate claim is submitted within 15 days of purchase or installation of qualifying product
  • Supporting documentation is postmarked within 30 days of purchase or installation
  • Maximum annual rebate per service address cannot exceed $3,000
  • Certified licensed contractor replacing an existing propane or electric heater(s)or electric heat pump with a qualified natural gas furnace(s)
  • Certified licensed contractor replacing an existing propane or electric water heater(s) with a qualified natural gas water heater(s)
  • Applies ONLY to commercial customers who have an active account in good standing (not valid for new construction)
  • Purchases are to be made between January 1, 2020 and December 20, 2020
  • Online rebate claim is submitted within 15 days of purchase or installation of qualifying product
  • Supporting documentation is postmarked within 30 days of purchase or installation
  • Maximum annual rebate per service address cannot exceed $6,000

Please allow at least eight weeks after your completed claim (including supporting documentation) is submitted and account is active to receive your rebate.

OFFERS

SERVICE CONTRACTOR INFORMATION

PREMISE INFORMATION

REBATE MAILING ADDRESS

TERMS AND CONDITIONS

CGC 2020 RESIDENTIAL WATER HEATER CONVERSION PROGRAM 

Terms and Conditions
 
Water Heater CONVERSION Rebate
$400 - Tank Style Water Heater Conversion 
$500 – Tankless Water Heater Conversion

Rebate applies to qualifying natural gas water heaters installed to replace an existing water heater purchased from any Tennessee contractor licensed and certified to install natural gas water heaters. This offer is only valid for residential customers previously using propane or electric water heating or “heat only” or “seasonal” residential customers who are converting to a natural gas water heater from an alternative source such as electricity or propane, and who have a current gas account in good standing with Chattanooga Gas, which provides natural gas service. Purchases must be made between January 1, 2020 and December 20, 2020. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state and local authorities. Online rebate claim must be submitted within 15 days of purchase or installation of qualifying product. Supporting documentation must be postmarked within 30 days of purchase or installation of qualifying product. No exceptions. HVAC dealers and plumbers are responsible for submitting rebate directly to Chattanooga Gas within the time frame established for the program. Maximum annual rebate value per service address for all Chattanooga Gas residential water heater rebate promotions is $3,000. Offer valid for remodeling or renovation of pre-existing residential buildings in the Chattanooga Gas service territory only. Offer not valid for new construction. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after your completed claim (including supporting documentation as required per offer) is received to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered or misdirected mail and incomplete or illegible submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com or by informing our retail and dealer partners, and providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation (installation invoice). Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope, and circle the product and purchase price on the sales receipt. To check the status of your rebate, call 404-584-4317. Chattanooga Gas is in no way responsible for the installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.



CGC 2020 COMMERCIAL WATER HEATER CONVERSION PROGRAM 


Terms and Conditions
 
Water Heater CONVERSION Rebate
$500 - Tank Style Water Heater Conversion
$600 – Tankless Water Heater Conversion

Rebate applies to qualifying natural gas water heaters installed to replace an existing water heater purchased from any Tennessee contractor licensed and certified to install natural gas water heaters. This offer is only valid for commercial customers previously using propane or electric water heating or “heat only” or “seasonal” commercial customers who are converting to a natural gas water heater from an alternative source such as electricity or propane, and who have a current gas account in good standing with Chattanooga Gas, which provides natural gas service. Purchases must be made between January 1, 2020 and December 20, 2020. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state and local authorities. Online rebate claim must be submitted within 15 days of purchase or installation of qualifying product. Supporting documentation must be postmarked within 30 days of purchase or installation of qualifying product. No exceptions. HVAC dealers and plumbers are responsible for submitting rebate directly to Chattanooga Gas within the time frame established for the program. Maximum annual rebate value per service address for all Chattanooga Gas commercial water heater rebate promotions is $6,000. Offer valid for remodeling or renovation of pre-existing commercial buildings in the Chattanooga Gas service territory only. Offer not valid for new construction. Offer not valid for installations performed at an CGC-owned facility. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after your completed claim (including supporting documentation as required per offer) is received to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered or misdirected mail and incomplete or illegible submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com or by informing our retail and dealer partners, and providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation (installation invoice). Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope, and circle the product and purchase price on the sales receipt. To check the status of your rebate, call 404-584-4317. Chattanooga Gas is in no way responsible for the installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.



Offer Selected {{OFFER}}

Provide the following information about your NEW appliance:

PLEASE NOTE: YOU HAVE INDICATED YOUR PREFERENCE ON PAGE ONE OF THIS FORM THAT THE REBATE IS TO BE MAILED TO THE CUSTOMER, AND HAVE PROVIDED A CUSTOMER REBATE MAILING ADDRESS. BY CLICKING THE SUBMIT BUTTON ON THIS PAGE, YOU ARE VERIFYING THAT THE REBATE SHOULD GO DIRECTLY TO THE CUSTOMER.

PLEASE NOTE: YOU HAVE INDICATED YOUR PREFERENCE ON PAGE ONE OF THIS FORM THAT THE REBATE IS TO BE MAILED TO THE CONTRACTOR/DEALER, AND HAVE PROVIDED A CONTRACTOR/DEALER REBATE MAILING ADDRESS. BY CLICKING THE SUBMIT BUTTON ON THIS PAGE, YOU ARE VERIFYING THAT THE REBATE SHOULD GO DIRECTLY TO THE CONTRACTOR/DEALER.

Submit Supporting Documentation


To submit your supporting documentation electronically, attach required files here:
You will need to submit the following documents to support your direct incentive submission:
  • Contractor invoice with customer appliance information
Please note the following extensions are allowed: .jpg, .jpeg, .gif, .pdf, .tif, .tiff, .png, .doc, .docx, .zip


To submit your supporting documentation via US mail instead, please send your documentation in a standard size envelope to: 

Chattanooga Gas Company Dealer Incentive Program
Southern Company Gas, BIN 110
Ten Peachtree Place NE
Atlanta, GA 30309

SERVICE CONTRACTOR INFORMATION

Company Name
Mailing Address Line 1
Mailing Address Line 2
City
State
Zip
Phone
Email

PREMISE INFORMATION

First Name
Last Name
Account Number (if known)
Street Address 1
Street Address 2
City
State
Zip
Phone
Email
Premise Type

REBATE MAILING ADDRESS

First Name
Last Name
Street Address 1
Street Address 2
City
State
Zip

SELECTED OFFER(S)

Offer {{OFFER}}:
New Manufacturer Name:
New Model Number:
New Serial Number:
New Purchase Date:
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